+47 48228334
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Terms and conditions

Following cards can be used for payment:

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Company Information: Lofoten Bed & Breakfast AS Corporate Identification Number 917630062 MVA Foretaksregisteret

Contact Details:
Lofoten Bed & Breakfast AS
Reineveien 55
8390 Reine
Norway
www.lofotenbedandbreakfast.no
booking@lofotenbedandbreakfast.no
Tel: +47 48228334

Booking Conditions
The hotel uses an online booking payment and check-in / check-out system. There is no staffed reception. Access to hotel entrance and room as well as to cabins is available via codes. Codes are sent automatically via text message and email.

Product information
Lofoten Bed & Breakfast AS rent out rooms, apartments and cabins of different categories. Included is bed linen, towels and final cleaning. For longer stays, bed linen and towels will be changed every 5 days.  At Lofoten Bed & Breakfast in Reine a simple continental breakfast is included.

Pricing
The price varies from stay to stay and day to day. See the website www.lofotenbedandbreakfast.no for continuously updated prices.

Disclaimers
Lofoten Bed & Breakfast cannot be held responsible for printing errors regarding price and other information about the goods / services on the site. Please contact us if you have any questions. We wish to give you good help and a successful stay!

Sales and delivery terms
Check-in information will be sent to you by email and sms on the check-in day. The accommodation unit(s) is booked immediately after booking has been completed. You will receive an order confirmation. This is done by sending an email to you with a receipt for your stay. This receipt is proof that you as a guest have reserved a room for the given period of time and therefore require accommodation for a given period.

Payment
We require full payment 14 days prior to the arrival date. Payment is made in either of the two following options: 1. online via a payment link made available to you 18 days before your stay. 2. through a booking channel.  Invoice agreements must be done BEFORE booking is made. For groups other terms and conditions apply.

Group policy
In case of group bookings (3 rooms or more) we require a deposit of 20% of the booking value within 3 days. The deposit is non-refundable. 12 weeks prior to the arrival date 100% of the booking value must be paid. If the reservation is made later than 12 weeks prior to the check-in date, the full payment must be made within 3 days, or sooner to make sure payment is done before check-in.

Personal information
Lofoten Bed & Breakfast AS processes personal data according to the Personal Data Act. Information that may be associated with you as a person will never be made available to other businesses or be linked to other external records.

Brief Information
When you shop at Lofoten Bed & Breakfast AS, payment will be processed by DIBS / TELLER. This is a secure electronic payment solution for Visa and MasterCard / Eurocard. All card information is kept in accordance with the card companies’ regulations.

Cancellation
If you wish to cancel your stay, this must be done 14 days before your stay. Cancellations of stays that are not booked / canceled through other channels must be sent in writing to booking@lofotenbedandbreakfast.no, marked “Cancellation” and order number from receipt of the booking.

Complaints
If there is an error or defect in the goods, you must inform Lofoten Bed & Breakfast AS in writing (e-mail or letter) within a reasonable period of time that you wish to claim the error / defect. Lofoten Bed & Breakfast AS will then give you information on what to do next. The rules on complaints can be found in the Consumer Buying Act (Consumer Purchase Act).

Right of withdrawal
There is no right of cancellation under the law of travel and residence.

Warranty
There is a guarantee under Norwegian law on travel and hotel stay.

Alcohol and brought food/goods
You are not allowed to enjoy alcohol in the hotel’s public areas. Food can be prepared only in those units provided with such equipment. You are not allowed to use personal/private electronic cooking devices on the property.

House rules
You are not allowed to let people other than those listed as residents of the room enter the hotel room. If there is special need for this, this should be agreed with the hotel in advance. You are not allowed to party in rooms or in public areas.

Pets are not allowed.

Smoking is not permitted, either in the room or in the public areas. Smoking is allowed in designated outdoor areas only.

Violation of the Terms of Use may result in an invalid door code and will incur an additional fee of up to NOK 2500, –

 

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