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Privacy Police

Booking routines

Booking with Lofoten Bed & Breakfast requires full name, telephone number, address and e-mail of the booker. For group bookings, full names of all individuals in the group is required.

We are a reception free accommodation only using online payment methods. We do not store any payment information from our guests in our systems.

Full name in case of emergency/fire, as a complete evacuation list including ID of all guests in the building is required.

Telephone number is required for us to be able to send out check-in information on SMS.

E-mail is required for us to be able to send out payment links, check-in information and receipts.

We are using a cloud based PMS-system. No information from our client database is stored on computers or in paper format.

Address is asked for in order to create profiles for frequent guests in our systems. This will handle future bookings more smoothly.

Request that we delete customer information after stay: booking@lofotenbedandbreakfast.no

 

Billing/accounting information

If there is an agreement to receive an invoice, necessary information to conduct an invoice in accordance to applicable rules will be required. Invoices are made in and sent from our cloud-based PMS-program, and the information is stored in our cloud based client database. Hence, no information is stored in paper form or on actual computers.

 

Access to personal information

Only those persons who directly benefits from this information has access.

HouseKeeping has limited access (guest names and rooms)

Accounting and daily manager has full access to all personal information available.

 

Security of personal information

All employees have their own personal password log-in. It should therefor not be possible for unauthorized persons to take care of personal data.

All PC’s used in the company are protected with passwords that are only available to those who has specific tasks on the given PC. Each computer program containing personal data is protected with password log-in that are only available to the persons who have specific tasks in the computer program.

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